Return Policy

Return Window

You may return your item within 30 days of receiving your order.

Reasons for Return

Damaged, Defective, or Incorrect Items: If the item you received is damaged, defective, or incorrect, you may return it for a refund.

Unused and Unaltered: The item must be unused, unaltered, and in its original packaging.

Refunds

Damaged, Defective, or Incorrect Items: Refunds for damaged, defective, or incorrect items will be processed upon receipt of the returned item (to prevent fraud).

General Dissatisfaction: If you are unsatisfied with your purchase for any reason, you may return the item in its original condition for a refund. Once we receive and inspect the returned item, we will issue your refund.

Shipping Fees: Return shipping costs are the responsibility of the customer. Original shipping charges will only be refunded if the return is due to a defective item.

Product Descriptions

Accuracy: We strive to provide accurate product descriptions, but please note that colors may vary slightly due to differences in monitor settings.

Discrepancies: If the product you received does not match the description, you may return it for a refund.

Additional Notes

Return Deadline: Items returned more than 30 days after the purchase date will not be accepted.

Unused Condition: Opened or used items cannot be returned or exchanged.

Customized Items: Due to the custom nature of our customized products, returns for these items will not be accepted unless there is a quality issue.

Key improvements in this version:

Clarity and conciseness: The language is more straightforward and easier to understand.

Standard phrasing: The policy adheres to common e-commerce return policy terms.

Additional clause for customized products: This clause is added to address a common scenario in online retail.

This revised version provides a clear and comprehensive return policy for your customers.

If you have any questions, please contact our official email address:info@beyondcanva.com