RETURNS POLICY

Due to hygiene considerations, we are unable to offer exchanges or refunds for change of mind, or for requests to receive a different style or size. We kindly advise reviewing your order carefully before purchase.

DAMAGED OR FAULTY ITEMS

In the unlikely event that your order arrives damaged or faulty, please contact our Customer Service team immediately at contact@email.beyondcanva.com

Returns sent without prior approval will not be accepted.

RETURN ELIGIBILITY

To qualify for a return, your item must meet the following conditions:

 The item remains in the condition in which it was received.

 All components, including tool kits, remain unused and intact.

 The item is returned in its original packaging.

 Proof of purchase is provided.

RETURN INSTRUCTION AND SHIPPING

 Approved returns should be sent to:UNIT D 16/F ONE CAPITAL PLACE18 LUARD RDWAN CHAIHONG KONG
Unless otherwise instructed by our team, customers are responsible for return shipping costs.

REFUNDS

Refunds will be processed within 14 days of receiving the returned item in its original condition.

For any further queries or assistance, please contact us atcontact@email.beyondcanva.com. Our team is available to guide you throughout the return process.